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  1. Asked: June 2, 2022In: Team Dynamics

    How to approach any team level problem using coaching mindset versus a delivery mindset?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 5:00 pm

    I think it's not unusual to find senior developers with great technical skills, but who lack the competencies' needed to be effective leaders within a team. I'd suggest what you are looking at is more about local optimisation - what the individual needs in order to feel effective Vs what the team neRead more

    I think it’s not unusual to find senior developers with great technical skills, but who lack the competencies’ needed to be effective leaders within a team.

    I’d suggest what you are looking at is more about local optimisation – what the individual needs in order to feel effective Vs what the team needs to feel effective.

    Chances are this is driven by the systems you have in place around individual performance reviews, promotion and so on., as well as what behaviours get rewarded with praise, positive feedback and so on.

    That creates three areas of stress:

    – people who lack the skills to be able to team effectively
    – people who feel that teaming is a threat to their status
    – people who feel helping others will impact in a negative way n their performance

    Does your team have the psychological safety and skills to be able to discuss the behaviours in a retrospective without relationships being damaged?

    If not, that might be a place to start.

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  2. Asked: June 7, 2022In: Small Talk

    Scrum Masters, what books have you read lately (agile or otherwise) that you’ve enjoyed and found valuable to your role?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 4:45 pm

    My last 5 books have been: Corkscrew Solutions - Clark Ching (who does great small books about ToC) The Icarus Paradox - Danny Miller (how the success of businesses doom them to failure) Practical DataOps - Harvinder Atwal, which is also a great agile/lean/ToC primer The Fifth Discipline - Peter M.Read more

    My last 5 books have been:

    Corkscrew Solutions – Clark Ching (who does great small books about ToC)
    The Icarus Paradox – Danny Miller (how the success of businesses doom them to failure)
    Practical DataOps – Harvinder Atwal, which is also a great agile/lean/ToC primer
    The Fifth Discipline – Peter M. Senge, on building learning organisations
    Lean Software Development from Concept to Cash – The Poppendiecks

    Outside of that, 5 recommends would be

    Out of the Crisis! – W Edwards Deming
    Accelerate! – Forsgren, Humble and Kim
    Wardley Mapping – Simon Wardley
    Coaching Agile Teams – Lyssa Adkins
    Team Topologies – Mathew Skelton, Manuel Pais

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  3. Asked: June 9, 2022In: Scrum

    4 POs, 1 giant team, tons of collaboration issues, Please what can I do ?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 4:35 pm

    I think experiments are a good thing We want teams to experiment with ways of working - that's basically how we uncover new stuff and challenge dogma. It's also how we break the mould of opinion-based win-lose debates on issues and HIPPOs (Highest Paid Person's Opinions) carry all the weight, and shRead more

    I think experiments are a good thing We want teams to experiment with ways of working – that’s basically how we uncover new stuff and challenge dogma.

    It’s also how we break the mould of opinion-based win-lose debates on issues and HIPPOs (Highest Paid Person’s Opinions) carry all the weight, and shift towards evidence-based win-win dialogues.

    That said, when we experiment it needs to be based on empiricism; as W Edwards Deming said, we don’t collect data for “museum purposes” – we do it to guide business improvement.

    It’s okay to challenge conventional wisdom on things, but do so on an evidence basis:

    Key questions become:

    What is the hypothesis we are testing?
    What does success look like?
    What does failure look like?
    What will we measure?
    How much data do we need to test the hypothesis?

    This starts to get into how you want to measure performance as a team; there’s things like the DORA metrics, Kanban metrics and so on, but there’s also how your collective group of product owners are choosing to measure value, story-by-story or Sprint-by-Sprint.

    That’s a whole different can of worms, but if they cannot define how they are measuring value delivered, then no-one can tell if this is helping or hindering your business…

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  4. Asked: June 23, 2022In: Scrum

    How do you deal with a lack of understanding from the top-level management?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 4:24 pm

    Five teams sounds like a lot; building and sustaining an effective trust-based coaching relationship with more than 10-15 people is a significant challenge. In your context I'd be looking to grow the leadership skills within the teams so that you can adopt more of a coaching stance; this seems to alRead more

    Five teams sounds like a lot; building and sustaining an effective trust-based coaching relationship with more than 10-15 people is a significant challenge.

    In your context I’d be looking to grow the leadership skills within the teams so that you can adopt more of a coaching stance; this seems to align with management’s expectations.

    What shape that tales is context dependent. Things that have worked for me include

    – sending everyone on a two-day “team member to team leader” course, across 2-3 cadres in a department of 50 people; you get about a 20% hit-rate from courses on average, but 10 new people showing leadership in the teams is a big help

    – run leadership/agile workshops on an open basis; I do these on Friday afternoons. Work on core areas like facilitation, problem solving, communication, conflict resolution, negotiation, as well as agile and lean practices.

    – spin up roll-centric and subject-centric communities of practice, who can take the led in developing taking agile practices forwards some of the high-performance areas covered in books like “Accelerate!”;

    – look to bring the teams up to speed in problem solving techniques like “evaporating clouds” or Ishikawa fishbone; use tools like Anthony Coppedge’s retrospective radar to pull together systemic issues for management

    – get a mentorship group running outside of your employer; that is to say other Scrum Masters and agile coaches who can support you, and you in turn can support them

    In terms of influencing management, perhaps reflect on the skillsets you need to do this, and how you would currently rate those skills. Then look to what professional development may help. Things like leadership training, negotiation skills, courageous conversations and coaching training have all helped me.

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  5. Asked: May 3, 2022In: Culture

    Documentation on psychological safety?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 6:04 am

    I'd suggest: - "Psychological Safety and Learning Behaviour in Work Teams"- Amy Edmondson 1999(1) - Amy Edmondson's TedX talk on Youtube (2) - Amy Edmondson's book (3) - Google's Re:work blog (4) (1) https://www.researchgate.net/publication/243774322_Psychological_Safety_and_Learning_Behavior_in_WorRead more

    I’d suggest:

    – “Psychological Safety and Learning Behaviour in Work Teams”- Amy Edmondson 1999(1)
    – Amy Edmondson’s TedX talk on Youtube (2)
    – Amy Edmondson’s book (3)
    – Google’s Re:work blog (4)

    (1) https://www.researchgate.net/publication/243774322_Psychological_Safety_and_Learning_Behavior_in_Work_Teams
    (2) https://www.youtube.com/watch?v=LhoLuui9gX8
    (3) https://www.amazon.com/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247
    (4) https://rework.withgoogle.com/print/guides/5721312655835136/

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  6. Asked: June 15, 2022In: Scrum

    How to do Scrum in an non-conventional team

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 5:59 am

    Scrum is really designed for one team working 100% on one product, with a single Sprint Goal. I'm curious why you want to try to apply Scrum in a scenario where this is not the case? You might be better off working with a Kanban Method approach, perhaps with a swim lane for each product/application.Read more

    Scrum is really designed for one team working 100% on one product, with a single Sprint Goal.
    I’m curious why you want to try to apply Scrum in a scenario where this is not the case?

    You might be better off working with a Kanban Method approach, perhaps with a swim lane for each product/application. That way you can start to use data to explore how the work is flowing, and help the team to improve.

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  7. Asked: June 22, 2022In: Scrum

    How we can convince a product owner to allow story points represent complexity and not time?

    GuyM
    GuyM
    Added an answer on June 23, 2022 at 5:52 am

    It probably doesn't matter very much, to be honest. Story points were only ever "thinly obfuscated time" anyway(1) ; the aim was to stop people taking the team's estimates, summing them, and then calling that a deadline. If you are using Scrum, then points/velocity are just about making sure your SpRead more

    It probably doesn’t matter very much, to be honest.

    Story points were only ever “thinly obfuscated time” anyway(1) ; the aim was to stop people taking the team’s estimates, summing them, and then calling that a deadline.

    If you are using Scrum, then points/velocity are just about making sure your Sprint Plan to reach a Sprint Goal is viable when you start. You’ll be inspecting and adapting that plan daily, which might mean splitting stories, pushing some items back to the backlog and pulling others in.

    The Sprint Goal is a stepping stone to the Product Goal, and it’s those goals that matter.

    On the other hand, if you are really focussing on delivering a backlog, then I’d advocate looking at the Kanban Method; without a Sprint Goal that might serve you better. I the Kanban Method there’s no estimation by the team. You make forecasts based on statistical estimation, using the cycle time or throughput (stories/week)

    So – probably not a hill that is worth dying on, IMHO. There are probably other things that are holding the team back more….

    But if you really want to unpack things, go with empiricism.

    Collect data. Count the number of stories each Sprint, along with the total number of points from the completed stories. Use this in the retrospectives. Look for patterns. Would counting stories serve you just as well?

    I’ve used a bubble plot with the total points (Y), number of stories (X) and the bubble size as the average story size. What does the team notice?

    Start to build the idea that the team should shift from opinion-based debates to data-driven dialogues……

    (1) https://twitter.com/ronjeffries/status/307469737305186304?lang=en

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