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4 POs, 1 giant team, tons of collaboration issues, Please what can I do ?
I think experiments are a good thing We want teams to experiment with ways of working - that's basically how we uncover new stuff and challenge dogma. It's also how we break the mould of opinion-based win-lose debates on issues and HIPPOs (Highest Paid Person's Opinions) carry all the weight, and shRead more
I think experiments are a good thing We want teams to experiment with ways of working – that’s basically how we uncover new stuff and challenge dogma.
It’s also how we break the mould of opinion-based win-lose debates on issues and HIPPOs (Highest Paid Person’s Opinions) carry all the weight, and shift towards evidence-based win-win dialogues.
That said, when we experiment it needs to be based on empiricism; as W Edwards Deming said, we don’t collect data for “museum purposes” – we do it to guide business improvement.
It’s okay to challenge conventional wisdom on things, but do so on an evidence basis:
Key questions become:
What is the hypothesis we are testing?
What does success look like?
What does failure look like?
What will we measure?
How much data do we need to test the hypothesis?
This starts to get into how you want to measure performance as a team; there’s things like the DORA metrics, Kanban metrics and so on, but there’s also how your collective group of product owners are choosing to measure value, story-by-story or Sprint-by-Sprint.
That’s a whole different can of worms, but if they cannot define how they are measuring value delivered, then no-one can tell if this is helping or hindering your business…
See lessHow do you deal with a lack of understanding from the top-level management?
Five teams sounds like a lot; building and sustaining an effective trust-based coaching relationship with more than 10-15 people is a significant challenge. In your context I'd be looking to grow the leadership skills within the teams so that you can adopt more of a coaching stance; this seems to alRead more
Five teams sounds like a lot; building and sustaining an effective trust-based coaching relationship with more than 10-15 people is a significant challenge.
In your context I’d be looking to grow the leadership skills within the teams so that you can adopt more of a coaching stance; this seems to align with management’s expectations.
What shape that tales is context dependent. Things that have worked for me include
– sending everyone on a two-day “team member to team leader” course, across 2-3 cadres in a department of 50 people; you get about a 20% hit-rate from courses on average, but 10 new people showing leadership in the teams is a big help
– run leadership/agile workshops on an open basis; I do these on Friday afternoons. Work on core areas like facilitation, problem solving, communication, conflict resolution, negotiation, as well as agile and lean practices.
– spin up roll-centric and subject-centric communities of practice, who can take the led in developing taking agile practices forwards some of the high-performance areas covered in books like “Accelerate!”;
– look to bring the teams up to speed in problem solving techniques like “evaporating clouds” or Ishikawa fishbone; use tools like Anthony Coppedge’s retrospective radar to pull together systemic issues for management
– get a mentorship group running outside of your employer; that is to say other Scrum Masters and agile coaches who can support you, and you in turn can support them
In terms of influencing management, perhaps reflect on the skillsets you need to do this, and how you would currently rate those skills. Then look to what professional development may help. Things like leadership training, negotiation skills, courageous conversations and coaching training have all helped me.
See lessDocumentation on psychological safety?
I'd suggest: - "Psychological Safety and Learning Behaviour in Work Teams"- Amy Edmondson 1999(1) - Amy Edmondson's TedX talk on Youtube (2) - Amy Edmondson's book (3) - Google's Re:work blog (4) (1) https://www.researchgate.net/publication/243774322_Psychological_Safety_and_Learning_Behavior_in_WorRead more
I’d suggest:
– “Psychological Safety and Learning Behaviour in Work Teams”- Amy Edmondson 1999(1)
– Amy Edmondson’s TedX talk on Youtube (2)
– Amy Edmondson’s book (3)
– Google’s Re:work blog (4)
(1) https://www.researchgate.net/publication/243774322_Psychological_Safety_and_Learning_Behavior_in_Work_Teams
See less(2) https://www.youtube.com/watch?v=LhoLuui9gX8
(3) https://www.amazon.com/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247
(4) https://rework.withgoogle.com/print/guides/5721312655835136/
How we can convince a product owner to allow story points represent complexity and not time?
It probably doesn't matter very much, to be honest. Story points were only ever "thinly obfuscated time" anyway(1) ; the aim was to stop people taking the team's estimates, summing them, and then calling that a deadline. If you are using Scrum, then points/velocity are just about making sure your SpRead more
It probably doesn’t matter very much, to be honest.
Story points were only ever “thinly obfuscated time” anyway(1) ; the aim was to stop people taking the team’s estimates, summing them, and then calling that a deadline.
If you are using Scrum, then points/velocity are just about making sure your Sprint Plan to reach a Sprint Goal is viable when you start. You’ll be inspecting and adapting that plan daily, which might mean splitting stories, pushing some items back to the backlog and pulling others in.
The Sprint Goal is a stepping stone to the Product Goal, and it’s those goals that matter.
On the other hand, if you are really focussing on delivering a backlog, then I’d advocate looking at the Kanban Method; without a Sprint Goal that might serve you better. I the Kanban Method there’s no estimation by the team. You make forecasts based on statistical estimation, using the cycle time or throughput (stories/week)
So – probably not a hill that is worth dying on, IMHO. There are probably other things that are holding the team back more….
But if you really want to unpack things, go with empiricism.
Collect data. Count the number of stories each Sprint, along with the total number of points from the completed stories. Use this in the retrospectives. Look for patterns. Would counting stories serve you just as well?
I’ve used a bubble plot with the total points (Y), number of stories (X) and the bubble size as the average story size. What does the team notice?
Start to build the idea that the team should shift from opinion-based debates to data-driven dialogues……
(1) https://twitter.com/ronjeffries/status/307469737305186304?lang=en
See lessHow to do Scrum in an non-conventional team
So, we could have different approach here. Based in what you described only, I would do this: 1. Observe the team (how they interact, do 1:1, learn about the products, etc..) 2. Ask them if they have any problem. 3. Solve the problem. 4. So now, you observed the team and gained some credibility, youRead more
So, we could have different approach here.
Based in what you described only, I would do this:
1. Observe the team (how they interact, do 1:1, learn about the products, etc..)
2. Ask them if they have any problem.
3. Solve the problem.
4. So now, you observed the team and gained some credibility, you can start working (remember, treat the problem not the symptom: not going to scrum calls is a symptom).
Also, ask who hired you what are their expectations from you.
See lessScrum Masters, what books have you read lately (agile or otherwise) that you’ve enjoyed and found valuable to your role?
Hi, For me it is not a book but a certification that I did lately and it is the PSK1 (Professional Scrum with Kanban) on https://www.scrum.org/ I took the course with Louis-Philippe Carignan (https://www.linkedin.com/in/lpcarignan/) and it was really eye opener for me. I was something I really needeRead more
Hi,
For me it is not a book but a certification that I did lately and it is the PSK1 (Professional Scrum with Kanban) on https://www.scrum.org/
I took the course with Louis-Philippe Carignan (https://www.linkedin.com/in/lpcarignan/) and it was really eye opener for me.
I was something I really needed and I felt it was missing in my day to day role, as a Scrum Master
I really really think in the near future, when teams will work with Scrum there will be no way to dissociate with Flow Metrics
It is the way of the future, there is so much value to extract from it!
For me the next step is Advance Professional Applied Metrics Certification from prokanban.org
https://prokanban.org/professional-applied-metrics/
I hope it helps you
See lessTesting generate a lot of bugs and the sprint never ends, what can I do?
There is many points in your question. A couple of ideas on how I would proceed. I would invite team to get focus (if not already in place) so you could at least complete 1 story. Ensure that bugs are handle following the Story priority so fix whatever is broken in your oldest story or higher rank bRead more
There is many points in your question. A couple of ideas on how I would proceed. I would invite team to get focus (if not already in place) so you could at least complete 1 story. Ensure that bugs are handle following the Story priority so fix whatever is broken in your oldest story or higher rank before moving to other bugs. I would have team inspect the type of bugs if they were avoidable; Are they requirements understanding issue, is there use case not covered tought of before developping, etc. I found that using the “3 Amigos” or Story Kickoff so the BA, Dev, QA sits together to ensure they understand the story before starting it. It help see many angle and think of edge cases that can help during design etc.
See less